Privacy Policy

Effective Date: 23 December 2025

At TravellaAssam, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or contact us.

1. Information We Collect

We may collect the following information when you contact us through WhatsApp, phone, email, or our website:

• Name

• Phone number

• Email address

• Travel details (pickup location, destination, travel date, etc.)

We do not collect sensitive personal information such as financial or payment details through our website.

2. How We Use Your Information

The information we collect is used only to:

• Respond to your enquiries

• Confirm car rental bookings

• Share pricing and availability

• Improve our customer service and communication

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. WhatsApp & Communication

Most of our communication happens via WhatsApp. By contacting us, you consent to receive messages related to your enquiry, booking, or service updates.

4. Data Protection & Security

We take reasonable steps to protect your personal information. However, no method of online communication is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Website Usage

Our website may use basic cookies or analytics tools to understand website traffic and improve user experience. These do not collect personally identifiable information.

6. Third-Party Links

Our website may contain links to third-party services such as WhatsApp. We are not responsible for the privacy practices of those external platforms.

7. Your Consent

By using our website or contacting us, you agree to this Privacy Policy.

8. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

📍 Location: Guwahati, Assam
📞 Phone: +91 9864052014
📧 Email: info@travellaassam.com